Welcome to Tallow Face & Body. These Terms and Conditions serve as a binding agreement between you (the customer) and us (the brand). By accessing or using our services, you agree to comply with the following terms.
These guidelines are in place to ensure transparency, protect your rights, and outline what you can expect from us.
Our Terms Cover:
The right to withdraw, modify, or cancel services and transactions when necessary.
Managing customer expectations, including disclaimers for potential errors, delays, or technical issues on our website.
Copyright guidelines, including the use of our content for commercial or non-commercial purposes, and rules around attribution or adaptation.
User behavior policies that prohibit unlawful activities, hate speech, bullying, spam, or any form of abusive conduct.
The ability to suspend or deactivate user accounts that violate our terms.
Any additional terms that are essential to protect our business and our community.
At Tallow Face & Body, we take pride in the quality of our products and aim to ensure your satisfaction. However, due to the nature of our skincare items, all sales are considered final.
Please note:
We do not accept returns on any used or opened products due to hygiene and safety reasons.
If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. We’ll gladly replace the item or offer a suitable solution.
To be eligible for a replacement, you must provide proof of purchase and clear photos of the issue.
Refunds are only issued in cases where a replacement cannot be provided.
We reserve the right to refuse returns or refunds that do not meet the above conditions.
Thank you for your understanding and support of our small business.
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